Enjoy the entertainment, but keep it within limits. clu99 believes that with the right information, self-control tools, and support, every player can have a healthy and enjoyable gaming experience.
Online gaming is a form of entertainment — just like watching a movie or following cricket. But like any entertainment, it's important to set boundaries. Responsible gaming isn't just about following rules; it's about taking care of your mental and financial well-being.
Clu99 always wants our players to enjoy gaming for fun, not out of pressure. When gaming shifts from entertainment to habit or dependency, that's when problems arise. Our responsible gaming policy is designed for exactly that — to alert you, support you, and help you stop when needed.
Research shows that most problematic gaming develops gradually — spending a little more time, wagering a little more money, and chasing losses. That's why staying alert early is the best move. At clu99, we're with you every step of the way.
Clu99 offers a range of practical tools to help you stay in control of your gaming habits. These tools are available in your account settings and can be activated at any time.
You can set a maximum deposit limit on a daily, weekly, or monthly basis. Once a limit is set, it will not increase automatically — a 24-hour waiting period is required to raise it.
Set a limit on how many hours you want to play in one session. Once the time is up, the system will automatically log you out and encourage you to take a break.
At set intervals, a pop-up will appear showing a summary of how long you have played and how much you have won or lost. This helps you make informed decisions.
Take a gaming break for 24 hours, 7 days, 30 days, or 90 days. Your account will be locked during this time, but your balance will remain safe.
If you feel you need a long-term break, you can self-exclude for anywhere between 6 months and 5 years. During this period, account access will be completely restricted.
Go to clu99.pro and log in with your username and password.
Click on your name in the top right corner and select "Account Settings".
Go to Settings and click on the "Responsible Gaming" tab.
Deposit limit, session time, cooling-off period, or self-exclusion — choose what you need and set your preferred value.
Save your changes. Some settings take effect immediately; others apply after 24 hours.
Ask yourself — if any of the following apply to you, it may be time to pause. This is not a sign of weakness; taking the right steps at the right time is the smart choice.
Clu99 strictly does not provide services to anyone under the age of 18. Age verification is mandatory during registration, and KYC documents may be requested in cases of suspicion.
If you have teenagers or children at home, take the following steps:
| Age | Access | Verification Method |
|---|---|---|
| 18 and above | ✔ Approved | Date of Birth & KYC |
| Under 18 | ✘ Restricted | Automatic Block |
| Suspected Underage | ⚠ Under Review | Document Verification |
We don't just create rules — every tool and every feature is built with you in mind.
Clu99's system automatically detects unusual gaming patterns and sends alerts when necessary. You don't need to keep track of it yourself.
Reducing your deposit or setting a session limit — everything takes effect instantly. No approval or waiting required.
The tools you use remain completely private. We never share your personal gaming information with any third party.
You can view your gaming history, win/loss stats, and deposit records at any time. Transparency is our policy.
If needed, we can connect you with professional counselling services. Seeking help is never something to be ashamed of.
Age verification and KYC are mandatory. We also provide guidance on parental control tools and blocking software.
Join clu99 and enjoy the benefits of responsible gaming. Your safety on our platform comes first.